Incorporating Gartner's 2023 Workplace Trends into Your Strategy The workplace has been upended in the last few years. With immediate impacts from COVID-19 finally beginning to recede into the background, experts are watching closely to see which trends take center stage over the coming year. All work environments - whether virtual or in-person, large or [...]
I know my company needs a strategic plan, but where do we start? One of our most read blog posts is nearly a decade old, but it continues to be a popular topic. Entitled Strategic Planning: Why Do We Need To Do It?, it outlines the value of having a strategic plan and why your [...]
Three Tips for Building Your Corporate Give Back Strategy More than 50 years ago, economist Milton Friedman made a compelling case in the New York Times that the only social responsibility a company had was to increase its profits. In Friedman’s eyes, the business was responsible to its shareholders. Shareholders could determine what they did [...]
If Your Customer is King, Are They Getting the Royal Treatment? In a recent survey of nearly 2,000 executives, nearly half said they consider customer experience their top priority over the next five years. These executives understand something paramount: in an era of digital commerce, near on-demand delivery, nonstop disruptions and the ability to share [...]
ISO 27001 Certification - From Doubter to Believer My first ISO experience Early in my technology career I encountered ISO. My employer was compelled to map and document every aspect and process of the business to gain the necessary certification. It was an arduous and lengthy task, and by the end vast numbers of ring [...]
How to Create a Balanced Scorecard Strategy Map The “Urgent Requirement” I am sure we can all relate to an urgent request for a report of some description. Given that the primary theme of this month’s newsletter is strategic agility, it was coincidental that a colleague asked me to create a balanced scorecard strategy map [...]
Strategies to Strengthen Your Business During an Economic Downturn It’s hard to avoid the headlines predicting hard economic times ahead. A recent survey from The Conference Board, touting the C-suite’s focus on a potential downturn, was widely covered, with one ominous headline telling us It's almost impossible to find a CEO who isn't bracing for [...]
Decentralization: A New Era of Business Leadership If your organization has thrived - or even just survived - over the last two years, it is likely because you have learned to embrace two fundamental headwinds: disruption and reinvention. No matter your industry, the pandemic and subsequent lockdowns have changed the way companies operate. Those changes [...]
Navigating the Three Phases of Strategic Change First - The letting go One might consider people to be the hardest thing to change, and corporate culture is often overlooked. It often seems the fundamental DNA of the business will always resist change to process and policy. Culture has a way of pulling the entire enterprise [...]
Is Your Business Overwhelmed? A Back to Basics Approach to Strategy Can Help The last few years have been topsy turvy for everyone. A pandemic, worldwide lockdowns, a struggling global economy, civil and social unrest, climate change - any number of significant disruptions have required organizations to make big changes, adjust priorities or course correct [...]
